Ndax Login® | Starting Up Your Device* | Ndax™

Introduction

NDAX is a Canadian cryptocurrency exchange that provides a secure and user-friendly platform for trading digital assets. This guide covers logging in, device setup, 2FA, KYC verification, funding, trading, withdrawals, and security best practices.

Account Creation

1. Visit ndax.io and click Sign Up.
2. Provide your full name, email, and create a strong password.
3. Verify your email via the confirmation link sent by NDAX.
4. Complete KYC verification by submitting government-issued ID and proof of address.
5. Set up device authentication and security preferences.

Providing accurate information ensures a smooth verification process and full access to platform features.

Logging In

Web Login

1. Go to ndax.io and click Login.
2. Enter your registered email and password.
3. Complete 2FA verification if enabled.

Mobile App Login

1. Open the NDAX mobile app.
2. Enter credentials or use biometric authentication if available.
3. Complete 2FA verification.

Device Setup

• Register your trusted devices for enhanced security.
• Enable push notifications for login alerts.
• Manage devices under the account security settings.

Two-Factor Authentication (2FA)

• Use authenticator apps like Google Authenticator or Authy.
• SMS-based codes are available but less secure.
• Store backup codes securely offline.

KYC Verification

1. Submit government-issued ID and proof of address.
2. Ensure documents are clear and legible.
3. Wait for NDAX to approve verification.

KYC verification is mandatory for trading and withdrawals.

Funding Your Account

• Deposit fiat via bank transfer (ACH or wire).
• Deposit cryptocurrency to your NDAX wallet.
• Follow platform instructions carefully to prevent errors.

Trading Digital Assets

1. Select asset to buy or sell.
2. Check fees, price, and quantity.
3. Confirm the trade.
4. Monitor portfolio performance and rebalance if necessary.

Withdrawals

1. Navigate to the withdrawal section.
2. Choose withdrawal type (fiat or crypto).
3. Provide bank or wallet details.
4. Confirm withdrawal and complete 2FA verification.

Double-check withdrawal details; crypto transactions are irreversible.

Security Best Practices

• Use strong, unique passwords stored securely.
• Enable 2FA and store backup codes offline.
• Regularly monitor account activity.
• Be vigilant against phishing emails and malicious links.
• Keep devices and browsers updated.

Account Recovery

Forgot Password

1. Click Forgot password? on login page.
2. Follow email instructions to reset your password.

Lost 2FA Device

Use backup codes or contact NDAX support for recovery after verifying your identity.

FAQ

Quick Reference